FAQ’S
A: California Specialized Logistics carries $2,000,000 general liability insurance, as well as cargo coverage, for-hire coverage, and numerous other policies to ensure that your equipment is covered throughout the entirety of your project.
California Specialized Logistics has moved such a vast assortment of machines it allows us to quote over the phone 75% of the time. Usually, a 10-minute phone call with a small series of questions and we can give a “not to exceed” price for your move. However, for the more significant, more involved, and intricate movements, our team has a full-time estimator who will come to your facility and evaluate your upcoming project.
Your quote will be highly accurate as long as we have all the necessary information. If there is a critical piece of information you do not share with us or did not know, the price is subject to change. However, in that event, one of our team members will alert you of how the specific circumstances alter our plan for your project, and you will be given a revised quote.
A: California Specialized Logistics is equipped to handle just about anything you throw our way, especially if it is something we are prepared for in advance. If you know something about your project has changed, be it the time frame, machines being moved, or anything else, just let us know as soon as you can, and we will help you. There's a solution to every problem!
A: Yes. 70% of shop moves are done in “phases” for that reason. We will custom-tailor your activity so that it works for you. We understand how detrimental downtime can be, and our goal is to help improve the circumstances of your move, not put your business in jeopardy
A: California Specialized Logistics offers internal and external high-security storage at our facility, which is fully equipped with an alarm system. We will gladly store your machine(s) for as long as you need and then set them back up at your new site when you are ready for them.
A: California Specialized Logistics is mainly a California-based operation. While we sometimes travel to nearby states, our focus remains in California. That being said, if you have machines you want to move across the country, just give us a call, and we can discuss the details.
A: That is not standard procedure at California Specialized Logistics. While some companies will remove your old machines and leave you a big mess to clean up, we always try to take as much hassle out of this experience as possible. When we are done moving a machine, we have a team member cleaning up the mess immediately.
A: We accept most forms of payment, including cash, checks, wire transfers, debit cards, and credit cards. The "when" will be based on your project, but generally, we usually accept payment at the end of the project. However, there will be exceptions to this, of course, and we are willing to work with you to make sure that the payment time frame works for you. We also offer net terms for projects or companies that may require this payment plan.
A: From the beginning! You only need to know what you want to accomplish and then call us and give us a clear understanding of your specific situation and needs. If more clarification is needed, we will happily have a team member visit your facility for a walk-through. The sooner you call us, the better. We’ve done enough shop moves to share what does and does not work with you. We can help you with the planning and coordination and even create a shop layout to increase your productivity. Call us today!